Glowex is not a traditional wholesaler.
We do not operate on a bulk-stock or high-volume sales model. Instead, we work as a solution partner, focusing on reducing overall product use rather than selling more products.

Our approach is designed to:

1. Reduce the number of cleaning products used in existing cleaning programmes

2. Control and minimise chemical consumption through correct dosing and usage

3. Extend the lifetime of purchased products and reduce re-ordering frequency

4. Minimise plastic waste associated with cleaning products

5. Improve hygiene standards through regular training and on-site hygiene monitoring

We take responsibility for these outcomes and support our customers with monthly on-site visits as standard, provided free of charge, to ensure correct implementation and continuous improvement.

To deliver on our commitments, we start with a comprehensive on-site assessment covering:

1. Current cleaning and hygiene programmes:
We review whether they are overly complex, easy to apply for cleaning staff, time-efficient, and whether all critical areas are adequately covered.

2. Product usage and variety:
We analyse how many cleaning products are currently in use and identify any duplicated or unnecessary products that can be eliminated without compromising hygiene standards.

3. Cleaning methods and consumption:
We assess how products are applied, current cleaning methods, monthly product consumption, and the effectiveness of the products used.

4. Facility assessment and dosing equipment placement:
We review all areas of your facility and perform a free-space analysis to determine the most suitable locations for dosing equipment.

Following the assessment, we meet with your cleaning staff to understand their daily challenges and operational limitations. We then consolidate all findings to design an optimised product mix and dosing system tailored to your facility.

Finally, we provide a detailed intake report outlining improvement opportunities within your cleaning operation, our recommendations, and the potential cost savings from reduced product usage.

1. Support materials
We provide cleaning charts customised to your facility, visual instructions for correct product application, and digital training materials to support consistent and correct cleaning practices.

2. Continuous hygiene and product training
Glowex customers receive comprehensive periodic training covering all critical cleaning and hygiene fundamentals, as well as the effective use of professional cleaning products. All new staff members are included in this training programme.

3. Supportive on-site facility visits
Our service engineers visit your facility once a month to conduct on-site assessments. During these visits, we proactively monitor cleaning methods, dosing systems, and product consumption to prevent errors that could compromise hygiene standards or lead to unnecessary product costs.

4. Data-driven reporting
We provide an insightful reporting system that allows customers to track cleaning product consumption (in litres), plastic packaging waste generated, issues identified within cleaning and disinfection programmes, corrective actions taken, and budget forecasts for upcoming months.

We strongly recommend using these services to achieve the highest possible cost efficiency and to maintain optimal cleaning and hygiene standards. However, for customers who prefer a more traditional wholesaler experience and conventional cleaning products, we also offer a Pro Formula product range from trusted brands such as Cif, Glorix, Sun, and Andy.

These products are manufactured with powerful, high-quality formulations that are easy to use and highly effective. They can be ordered separately and at your convenience.

Conventional cleaning products without refill systems, ready-to-use products with trigger sprays, and large containers used with manual dosing methods generate significant plastic waste. In addition, when these products lack EU Ecolabel and Cradle to Cradle certifications, their sustainability performance is limited.

Glowex applies a “less is more” philosophy by using super-concentrated, biodegradable, plant-based cleaning products with reusable refill systems and mono-material packaging.

We use a detailed checklist to assess cleaning and hygiene standards, sustainability efforts, and the cost efficiency of our solution hub. This checklist can be customised and updated to reflect our customers’ specific needs and requirements. We apply industry-specific checklists—designed for the education, restaurant, retail, and hospitality sectors—during our periodic on-site audits.

We offer a periodic training programme for all our customers. Glowex provides three different training formats:

1. Theoretical, knowledge-based training
Designed for facility managers, school leaders and teachers, and restaurant chefs, this training covers essential topics such as microorganisms and facility hygiene, cross-contamination of bacteria and viruses, and methods to minimise associated risks.

2. Technical cleaning product training
This training focuses on the correct use of dosing equipment, the structure and function of cleaning products, and the optimal balance between chemical dosage, water temperature, and mechanical action to achieve effective cleaning results.

3. On-site product demonstrations
We demonstrate product use in real cleaning scenarios within your facility. We believe that incorrect application can undermine the effectiveness of even the best-designed systems. Glowex maintains close contact with cleaning staff to understand operational challenges and address issues directly.

We are a solution-driven company focused on measurable results rather than offering an extensive product catalogue across multiple brands. Our partnerships are built around reducing chemical usage, lowering consumption, optimising costs, and making cleaning operations more sustainable.

Delivering on these commitments requires specific product formulations and dedicated dosing systems. Glowex takes responsibility for achieving the objectives agreed with our customers, which is why we work with an industry-leading, proven solutions from Diversey.

If your facility uses products from different brands, Glowex first evaluates overall efficiency by assessing dilution rates, product effectiveness, and the total impact on sustainability efforts. If your current cleaning products and systems align with our commitments, Glowex integrates with them; otherwise, we provide a redesigned cleaning programme developed by our field engineers.

Glowex has a clear understanding of monthly cleaning product consumption at its customers’ facilities. All products and systems we use enable us to track and record your cleaning product needs on a weekly basis. Our primary objective is to transform your cleaning operations into simple and predictable routines.

Thanks to our systematic tracking method, we reduce repetitive ordering and closely monitor your current stock levels and cleaning operations. This allows us to plan and prepare your next month’s stock in advance—without bulk inventories or large deliveries—resulting in lower operational costs and reduced customer prices.

We are always ready to assist with your challenges. We send ordering reminders for products that are in critical stock, based on our stock traction system and the cleaning program we designed for you. If an order is missed and the situation is urgent, we strive to deliver the product the same day or the next day, with potential additional shipping costs.

As we provide a complete solution package, Glowex creates a product list fully customised to your needs. This list includes our pricing, your estimated monthly consumption per product (in units), and the recommended order quantities. It provides a transparent overview of your total monthly cleaning product budget.

Once you send the document to us by email, we perform an initial review and confirm your order, including the order number and  scheduled delivery date.